At Rapid Translate, we’d like to be transparent about what happens when you send your documents for translation. Here’s a breakdown of our translation process so you know what to expect.
Our Translation Process
Order Status Glossary
The first thing you need to do is make sure your documents are ready for translation. We accept documents sent as .pdf,
.doc, .docx, .jpeg, .jpg, and .png formats.
If you’re submitting a scanned or photographed copy of your documents, make sure all the information is clear and legible.
This includes any stamps, headers, and seals.
New to our services? We recommend asking us for a quote. That way you can get an idea of how much you can expect to pay
for your translation. It may also be a good idea to request a quote if you’re translating a document with complex design
elements or if you have special instructions.
We’ll quickly scan your document and give you the estimate. You can select the turnaround time, type of translation, and
delivery method. Let us know if you have additional instructions, and we’ll get back to you as soon as possible.
After you receive an estimate, place your order. Tap or click the Order Now button on our website and fill in the details. You’ll
need to provide the following information:
Enter your payment information and complete the transaction. That’s all you need to do from your end, we’ll take it from here!
Once we receive your order, we’ll check if we can easily read the uploaded documents. We’ll also go
through your requirements to understand your expectations.
We’ll assign your request to an appropriate professional translator depending on the original and target
language. Our translator will always be a native speaker of both languages.
If we have any questions or the uploaded files aren’t clear, our team will contact you right away. If there
are no issues, our translator will start translating your documents.
Once the translation is complete, we’ll review the document. Our multi-step process ensures all
translations are high-quality, localized, and accurate.
Next, we’ll send you an email copy to review. If you need any adjustments, let us know and we’ll take care
of it. If everything looks good, accept your translation.
If you only requested email delivery, you’re order is complete! If you ordered a physical copy as well, you’ll
get a tracking number for that document. Once you receive your package (typically within 2-3 business
days or next-day with priority shipping), you’re all set!
Please consider leaving us a review so we can hear how we did on your order.
Here’s a table breaking down different order statuses on your order dashboard.
Our customer support team is experienced in supporting your translation needs.
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